Privacy Policy

At ConstructivaWorks Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Request a quote or consultation
• Subscribe to our newsletter
• Contact us via email, phone, or other communication channels
• Participate in surveys or promotions

The personal information we may collect includes:

• Name
• Contact information (email address, phone number, mailing address)
• Project details and preferences
• Payment information (when applicable)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referral sources
• Device information (such as screen resolution and device type)

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your requests for information, quotes, or services
• Communicate with you about our services, promotions, and events
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends to enhance user experience
• Protect against, identify, and prevent fraud and other unlawful activity
• Comply with legal obligations and enforce our terms and policies

Legal Basis for Processing Personal Information (For EEA/UK Residents)

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), we collect and process your personal information only when we have a legal basis for doing so under applicable data protection laws. The legal bases we rely on include:

• Consent: Where you have given us explicit consent to process your personal information for specific purposes.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests.

Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: When required by law or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information.
• Correction: The right to request that we correct inaccurate or incomplete information about you.
• Deletion: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your personal information in certain circumstances.
• Withdraw Consent: The right to withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ConstructivaWorks Solutions
4300 N Fraser Wy Suite 184A
Burnaby, BC V5J 5M3
Canada
Email: privacy@ConstructivaWorks.com
Phone: +1 (604) 449-5686